Instant Remote Computer Support means that you can have a computer technician or tutor right there with you on your desktop.
Simply visit a page in our website, and we can start a private, secure remote session with you. You still maintain control over your own desktop, so the experience is fully interactive. In combination with the chat facility, or even Skype or some other voice/text communication tool, we can assist you in just about anything you need, computer-related.
As long as you have a working internet connection, we can reach you - even if your web browser is not working and you cannot download your email, you may still have an active internet connection so if your problem is lack of internet, you may not need to panic - contact us and we can try to help.
We will send you to a page in our website, where we can start a private, encrypted remote session.
You can disconnect the service at anytime you like, and once the program has stopped, there is no remote access possible to your computer.
Yes. The program we provide will only allow connections from our systems, so you are safe from unwanted access. The program does not need to be installed, and will only open access to your computer when it is visibly running.
Before we start work, we will have provided you with an estimate.
If you are happy with the estimate and approximate cost, then we will require at least a AU$15 deposit before we access your system and take a look.
All jobs are charged in 15 minute increments (units) at a rate of $15 per unit.
So if your problem takes half an hour to resolve, the total cost of the job will be AU$30 (2 x 15 minutes = 2 units @ $15 = $30)
We accept payment via Paypal & Credit Card (via Paypal's gateway)
JUST ABOUT ANYTHING!
Open a FREE support ticket and tell us the problem you are having. We will get back to you with an estimate, if we think we can help. You have nothing to lose!
If you need to know how to use some software on your computer, or how to perform a particular task, select this option when opening a ticket. "Show Me How" support is useful when:
Have a problem with your computer? As long as you still have an internet connection, we can still help. Select the FIX IT NOW option when opening a ticket. "Fix It Now" support is useful when:
(including basic contact form, basic image gallery, modified template, favicon)
- from $800
Basic Website + More Customisation
(including basic contact form, basic image gallery, highly modified template, favicon)
- from $1500
Your Own Fully Custom Design
We can apply your own design to Joomla!
- from $2200
Our Custom Design
We can also design for you
- from $2800
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