Remote Computer Maintenance

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For all kinds of technical support; website management, remote computer assistance, email support, virus and malware removal. PC and Mac.

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Subscribers can make a booking on this page.

 

Have your business or personal computers maintained regularly via remote control.  A remotely controlled regular computer check-up is the best preventative maintenance you can have, short of employing your own IT department.

 

  1. Make sure your backups are running, and they are valid.
  2. Make sure your antivirus is running and up-to-date.
  3. Check for potential on-coming, or existing, system problems. including hard drive failure.
  4. Catch new malware threats before they become a bigger problem.

 

Once a month, an agent will access the computer remotely and perform several maintenance tasks:

 

Backups

 

  • Check if backup schedule is being performed
  • Verify most recent backup
  • Clean-up and restart backup version chain, when necessary

 

AntiVirus Check

 

  • Check that your AV program is running properly, and is up-to-date
  • Check when the last scan was performed, and if it was more than 3 days ago, a manual scan will be performed
  • Spyware / Adware / Hijacker Check
  • Will perform a scan with an anti-malware tool such as Spybot or Malwarebytes Anti-malware
  • Will check web browsers manually for known hijackers

 

System Maintenance

 

  • Ensure system drive has enough space for Windows (or whatever operating system) to run properly
  • Run CHKDSK on the system drive (to check for errors)
  • Scan the system log for any potential problems

 

A basic report will be provided, flagging anything that requires further work (i.e. anything that cannot be completed within the session).

 

Monthly sessions will take up to 2 hours, and will require you to relinquish control of your computer for that time.

 

Sessions can be regular each month, or bookings can be made each month, by individual computer users, at a time that suits them. Bookings will be self-serve via our website, or regular sessions can be reserved.

PLEASE NOTE: The cost covers the maintenance tasks above. It does not cover call-out fees, nor does it cover labour and part costs for additional work. Any items requiring action that can be performed within the maintenance session time will be done without further cost (e.g. cleaning up easy malware infections, restarting a back-up chain). However, any items requiring labour-intensive tasks and/or call-outs will entail additional fees - these tasks will be outlined in your monthly report.

 

Pricing

Sessions are paid for quarterly:

1 computer    $42.50 pm ($127.50 every quarter)
2 computers      $80.00 pm      ($240.00 every quarter)
3 computers   $115.00 pm   ($345.00 every quarter)
4 computers   $147.50 pm   ($442.50 every quarter)

+ 32.50pm ($97.50 pq) for each additional computer thereafter.

*All prices ex-GST

 

Contact Us to start your schedule today!

 

 

 

Subscribers can make a booking on this page.

 

#NO GUARANTEE is provided.
New virii and malware appear every single day, and no amount of software and post-checking can protect you 100%. Care still needs to be taken when downloading files, installing software, visitng websites and opening emails.
Computer hardware can fail at anytime, even when being checked reguarly.  Some hardware, such as hard drives, often provide an ongoing 'self-diagnosis' which can help greatly in predicting when a failure may occur.
One year of webhosting, with personal support:
AU $189
(ex GST)

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plansPlanning Your New Website

Our guide will assist you in mapping out your website, including structuring your menus and information architecture, preparing your content, and assisting with layout.

 

 

 

Website Pricing


Basic Website
(including basic contact form, basic image gallery, modified template, favicon)
- from $800

Basic Website + More Customisation
(including basic contact form, basic image gallery, highly modified template, favicon)
- from $1500

Your Own Fully Custom Design
We can apply your own design to Joomla!
- from $2200

Our Custom Design
We can also design for you
- from $2800

 

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On-site Computer Support Areas

  • Chelsea
  • Edithvale
  • Aspendale
  • Asp. Gardens
  • Carrum
  • Bonbeach
  • Mordialloc
  • Braeside
  • McKinnon
  • Clayton
  • Dandenong
  • Dingley
  • Cheltenham
  • Parkdale
  • Patterson Lakes
  • Carrum Downs
  • Chelsea Heights
  • Mentone
  • Waterways
  • Keysborough
  • Dandenong
  • Sandringham
  • Springvale
  • Narre Warren
  • Hampton
  • Highett
  • Sandhurst
  • Brighton
  • Bentleigh
  • Rowville
  • Caulfield
  • Frankston
  • Lyndhurst
  • Seaford
  • Mentone
  • Mount Eliza
  • Oakleigh
  • Moorabbin
  • Cranbourne
  • Narre Warren
  • Beaumaris
  • Langwarrin
  • Noble Park
  • Black Rock
  • Mulgrave