These days, just about everyone relies on some piece of technology to get through their week.
We've all experienced those moments when the technology just doesn't behave the way we would like it to; and when you're relying on it, that can be stressful.
Buy your friends and family a "free ticket" to a technologically stress-free year in 2014.......
Prepaid Remote Support*
If you find yourself needing the occasional (but regular) quick bit of computer advice, or IT assistance, pay a small fee in advance per month and you will save on our hourly rate. We also allot this time in 5 minute increments, instead of the standard 15 minute increments that we use on normal support charges. This adds additional value.
XMAS BONUS: The monthly limitation on whichever level you purchase will be WAIVED.
That means however many hours you pre-purchase, they WILL NOT EXPIRE at the end of any given month.
Purchase them as a gift certificate, and THEY WILL NOT EXPIRE FOR 12 MONTHS!
That means you can use a minimum of 5 minutes at any time during the year, up to the total number of minutes you purchase.
Prepaid Support Pricing
$26.50 per month ex-GST
30 mins of support per month You have 12 months (from date of gift certificate purchase) to use your 30mins. You can use them in 5 minute increments.
$50 per month ex-GST
60 mins of support per month You have 12 months (from date of gift certificate purchase) to use your 60mins. You can use them in 5 minute increments.
$96 per month ex-GST
120 mins of support per month You have 12 months (from date of gift certificate purchase) to use your 120mins. You can use them in 5 minute increments.
$3 is added for postage and handling
*If an on-site visit is required, prepaid hours may be used towards the time spent on-site.
Call-out fees still apply.
Unused time each month does not accumulate and is forfeited on the next billing date. You have 12 months to use your minutes!
Fees must be paid in advance, each month. This is a one-time purchase.
Units are alotted in 5 minute increments, so 30 minutes of support could be made up of a maximum of six 5 minute phonecalls or remote sessions.
Regular Remote Computer Maintenance
A remotely controlled regular computer check-up is the best preventative maintenance you can have, short of employing your own IT department.
PLEASE SEE THIS PAGE FOR MORE DETAILS: http://joomla.elegantlogic.com.au/tech-support/remote-computer-maintenance.html
It is really worth taking precautions to keep your data safe these days, particularly with nasty malware such as Crytplocker floating around (you can read more about it here: http://joomla.elegantlogic.com.au/the-news/359-serious-new-malware-threat-cryptolocker.html)
The benefit of having regular remote maintenance is that you have someone making sure this is happening for you each month; setting or checking backups, looking for malware that may introduce new threats, and keeping on top of hardware problems wherever possible.
Remote Maintenance Pricing
Sessions are paid for quarterly Your gift certificate gives you 3 months (that's 3 sessions) of monthly remote maintenance.
1 computer $127.50
2 computers $240.00
3 computers $345.00
4 computers $442.50
+ $97.50 for each additional computer thereafter.
*All prices ex-GST
PLEASE NOTE: The cost covers the maintenance tasks above. It does not cover call-out fees, nor does it cover labour and part costs for additional work. Any items requiring action that can be performed within the maintenance session time will be done without further cost (e.g. cleaning up easy malware infections, restarting a back-up chain). However, any items requiring labour-intensive tasks and/or call-outs will entail additional fees - these tasks will be outlined in your monthly report, and you can decide whether to go ahead with them or not.
(including basic contact form, basic image gallery, modified template, favicon)
- from $800
Basic Website + More Customisation
(including basic contact form, basic image gallery, highly modified template, favicon)
- from $1500
Your Own Fully Custom Design
We can apply your own design to Joomla!
- from $2200
Our Custom Design
We can also design for you
- from $2800
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